AirAsia Discussion

14 May 2019 02:05:00 Nor Aini

why there’s an error code F001?what else i should fill in?

 

13 May 2019 07:05:00 Guest

I have booked a ticket from Indore to Hyderabad it went good up to payments after redirecting I was not able to access my bookings to download the ticket. Please help

11 May 2019 04:05:00 Guest

SS : sane here with me and my friend. Tried mobile app and desktop both cannot proceed with payment. i dont seem to be BOOK airasia ticket . It kept bounced to start again when go to payment page. is there any problem with the site?

10 May 2019 01:05:00 SS

i dont seem to be BOOK airasia ticket . It kept bounced to start again when go to payment page. is there any problem with the site?

10 May 2019 11:05:00 KENENTH WONG

Can I know the S'pore contact number of Air Asia?

06 May 2019 04:05:00 Awin

error code f001 air asia

06 May 2019 02:05:00 Anis aswani

I have book my destination krabi to Kul , i have done choose my seat then after i next to summary , and them sent me this . Please i need your answer , because i had planning to overseas with my friend . Tq air asia

 

05 May 2019 02:05:00 Guest joselyn pacion

I have enter i wrong email so how can i find my itinirary ticket in airasia flyt kuala lumpur to manila

01 May 2019 01:05:00 Guest

Guest : "Message": "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.", "Status": "error" I have tried using different cards, still I get this message! When will you fix this Air Asia? If we rebook via ticketing office, we have to pay even more. Use: Mozila Firefox Quantum Besides that also deleted the browser history, cookies and cache of your browser.

30 April 2019 11:04:00 Ruta

What a nightmare! Been trying to book flights for these past few days. Nomater it wouldn't let me finish, saying my transaction haven't gone through/been declined. So after numerous times been declined I decide to book different airline. And guess what I finally received email that one of airasia flights been confirmed-have a pending transaction in my bank which I can't cancel and speaking with airasia staff they can't help me. Anyone had this kind of problem - have you managed to get refund because its been website glitch?

29 April 2019 04:04:00 Guest

Cant even add baggage in app!! keep get error 405. What can i do??

29 April 2019 01:04:00 Guest

"Message": "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.", "Status": "error" I have tried using different cards, still I get this message! When will you fix this Air Asia? If we rebook via ticketing office, we have to pay even more.

28 April 2019 09:04:00 Guest

what mean by error code f001?

27 April 2019 11:04:00 Guest

i cant load the my bookings page it such a useless website with many problems

25 April 2019 10:04:00 Jeroen

Jeroen : Mason : This is first and last time we will use you. It’s a disgrace your website and app. We have lost two flight with you having paid for them, could not changing details of flight on your website and ended up losing the cost of two flights. You are sh#*t. A response to our problem via the online form from AirAsia: Kindly clear your cookies and cache of your browser, then restart your browser. 

We would advise you to log in using the latest Mozila Firefox Quantum. In addition to the above, I also deleted the browser history and entered the booking system in Private mode. It worked! MacBook Pro - macOS 10.13.6 (High Sierra), Firefox Quantum 66.0.3. Sorry response to wrong message.

25 April 2019 10:04:00 Jeroen

Mason : This is first and last time we will use you. It’s a disgrace your website and app. We have lost two flight with you having paid for them, could not changing details of flight on your website and ended up losing the cost of two flights. You are sh#*t. A response to our problem via the online form from AirAsia: Kindly clear your cookies and cache of your browser, then restart your browser. 

We would advise you to log in using the latest Mozila Firefox Quantum. In addition to the above, I also deleted the browser history and entered the booking system in Private mode. It worked! MacBook Pro - macOS 10.13.6 (High Sierra), Firefox Quantum 66.0.3.

25 April 2019 10:04:00 Guest

AirAsia should fire the person who design the booking system. After input the guest details cannot continue the booking (the continue button is disabled). It also requested me to enter the BIG member ID which I don't have.

25 April 2019 08:04:00 Mason

This is first and last time we will use you. It’s a disgrace your website and app. We have lost two flight with you having paid for them, could not changing details of flight on your website and ended up losing the cost of two flights. You are sh#*t.

24 April 2019 11:04:00 Jeroen

We 2 continue to receive error messages when booking tickets. { "Message": "The server encountered an internal Error and was unable to complete your request. Either the server is overloaded or there is an error in the application"., "Status": "error" } Error on iPhone and Windows PC. Please help! Tips?

24 April 2019 04:04:00 Guest

Cant book ticket online or on phone. Goodbye Air Asia.....

22 April 2019 11:04:00 Guest

I get error (405) connection to server. After trying to press Next after selecting addons. It’s been 4 days of trying and today is 22nd April. AirAsia pls get a new app update on the AppStore. I need to book a flight.

21 April 2019 04:04:00 Singapore

This site can’t be reached www.airasia.com’s server IP address could not be found

 

20 April 2019 11:04:00 Lavence Lee Pei shan

Down again! Can even sign in !!

18 April 2019 07:04:00 Shafiu

Please use android device TT : If I want to pay for my booking I constantly get an error .. { "Message": "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.", "Status": "error" } It is for 3 days already. So I can still not book a flight. When will the problem been solved ???

18 April 2019 07:04:00 Guest

Please use android device to make booking Guest : what is robot prevention? cannot proceed my payment😡

18 April 2019 02:04:00 Guest

Same issue here how to solve it?

18 April 2019 12:04:00 Loh

I can not open website on my macbook and even on my iPhone. I tried the website and even the app, neither working. It’s since yesterday when I try to manage my booking.

17 April 2019 08:04:00 Guest

I have been having the same problem for two days. No one at Air Asia can help me. They keep telling me that I have to go to an Air Asia office or complete the edit online at manage booking. However, when I need to make a payment, the website goes to a blank page. Has anyone been able to resolve this? Air Asia chat suggested using a different browser and clearing my cache. I tried all that and have tried SEVEN times to complete payment with the same issues.

17 April 2019 07:04:00 Guest

what is robot prevention? cannot proceed my payment😡

15 April 2019 08:04:00 Guest

There is a proble with online book from air asai main website.I get API JSON error.

15 April 2019 06:04:00 Guest

I can't book a ticket. Is the system has a problem?

09 April 2019 08:04:00 Guest

Encountered same issue. Changed from iOS to Android and the app on Android got my booking done.

09 April 2019 04:04:00 Guest

frust : Unable to make payment for ad-on , why !?

09 April 2019 10:04:00 TT

If I want to pay for my booking I constantly get an error .. { "Message": "The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.", "Status": "error" } It is for 3 days already. So I can still not book a flight. When will the problem been solved ???

09 April 2019 05:04:00 Guest

Robot prevention page is preventing real humans from purchasing. Sad.

08 April 2019 04:04:00 Guest

What is this robot prevention?i cant proceed with my payment. Uggghhh

08 April 2019 07:04:00 Guest

Cannot view my booking page. Is this common to all of you or just me? Thanks

01 April 2019 02:04:00 Guest

Yes it's the same for me there is an error both web and app

31 March 2019 10:03:00 Chong

i get "method not allowed." error message when go to payment step.. y? plz help..

31 March 2019 09:03:00 Grace

Mobile booking error405, went come to pick seats there’s an error to submit

29 March 2019 01:03:00 frust

Unable to make payment for ad-on , why !?

29 March 2019 10:03:00 Guest

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29 March 2019 08:03:00 Guest

filled in all details but got "your booking was unsuccessful" why?

28 March 2019 04:03:00 Neil

This must be recent because the app is not working well, wouldn’t let me book on iPhone or iPad, now won’t let me check in, says please enter valid country name, but it selects my country from the list, Air Asia get your act together

26 March 2019 09:03:00 Guest

cannot add ons. After clicking the button, nothing happened. From 25 March 2019.

25 March 2019 08:03:00 Guest

Cannot book my ticket, stuck at payment process. “Point payment failed” why? Unbelievable. I tried so many times. Using American Express and visa. Can’t book it at all. Wth happened?

25 March 2019 07:03:00 Guest

Cnnot check in. Need to check in at counter. why?

22 March 2019 10:03:00 Guest

We can't assign a seat to you now. Check in at the airport so that we can manually assign one to you. ? why? is this overbooking?

22 March 2019 07:03:00 Guest

Same to me , unable to proceed booking ! Guest : Terrible service from Air Asia, app is not working properly, it displays an error message 405 without any further explanation

20 March 2019 12:03:00 Guest

Terrible service from Air Asia, app is not working properly, it displays an error message 405 without any further explanation